Digital and social media have created peer-to-peer dialogue on a network scale. Learn to tap into the conversation to predict and grow sales.
In this new digital era, rather than merely asking consumers about their behavior, we can observe and measure it by understanding how and why people talk about a product or service. Instead of asking them if they would recommend a product (i.e. NPS), we can actually measure the number of times they organically recommend a brand.
Discover how to use Online Advocacy to predict changes in market share, sales, and customer acquisition.
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Why choose LRW?
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Who uses LRW?
"This is the best piece of research we have seen in years."
SVP, Merchandising Global Apparel Retailer
"Thank you! You made me a hero. Everyone in the room high fived me, and I thought our creative director was going to hug me.
Consumer Insights Leader CPG company
"The level of engagement and insight is something we have never experienced with previous partners."
Senior Marketing Executive Global sporting goods company
"This is like Christmas morning and I just unwrapped my presents!!! Your recommendations totally address our strategic objectives!"
Strategic Insights Manager Global cosmetics company
